About Intermedia and How to Contact Us

Technical Support

+44 (0) 203 384 2158

Intermedia is a cloud IT application provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 125,000 business customers and 7,100 active partners rely on Intermedia for greater reliability and productivity. Offerings include business email, productivity applications, file collaboration and backup, identity and access management, security, archiving, mobility, and more.

Intermedia’s 360° approach to partner success makes it easy for channel partners to sell, set up, manage, and support the cloud while achieving strong margins and creating attractive new revenue streams through both branded and private label programs.

Intermedia has been certified by J.D. Power 6 years running for its superior 24/7 technical support in 2016, 2017, 2018, 2019, 2020 and 2021. For more information, connect with us on LinkedIn, Twitter, or Facebook.

Need technical support? We’re here 24/7

+44 (0) 203 384 2158

Most of our plans include 24/7 support. If your plan includes business hours support, you’ll find us here M-F 7A-7PGMT, and 8A-7P GMT on weekends (except national holidays).

Other ways to contact us

UK Sales

+44 (0) 203 384 2158

We’re here
Mon-Fri, 9am-6pm GMT

US Sales

(800) 379-7729, ext 2


(646) 225-7348

We’re here
Mon-Fri, 8am-8pm EST

Customer Service/Billing

+44 (0) 203 384 2158


We’re here
Mon-Fri, 9am–6pm GMT

Read our billing FAQ

headquarters map


Sunnyvale, CA, USA

100 Mathilda Place,
Suite 600,
Sunnyvale, CA 94086

Intermedia Office New York City

New York City, NY, USA

120 West 45th Street,
27th Floor, Ste. 2701,
New York, NY 10036

Intermedia Office Bellevue

Bellevue, WA, USA

3310 146th Place SE,
Bellevue, WA 98007

Intermedia Office Irvine

Irvine, CA, USA

200 Spectrum Center Drive,
Suite 300
Irvine, CA 92618

Intermedia Office Bristol

Bristol, UK

Bristol & Bath Science Park
Dirac Crescent
Emersons Green
Bristol, BS16 7FR
United Kingdom

Intermedia Office St. Petersburg

St. Petersburg, Russia

191167, Russian Federation, St. Petersburg,
Alexander Nevsky square,
building 2, letter V

Intermedia Office Sydney

Sydney, Australia

+61 1800 281 209
New Zealand:
+64 800 995 049

Intermedia Office Toronto

Toronto, ON, CA

20 Bay Street,
11th Floor,
Toronto, ON M5J 2N8, Canada.